Matrix TSL

We built a UK engineering education manufacturer a single AI-powered platform that replaced 29 disconnected tools their sales team was using every day. HubSpot integration, AI product matching, automated prospecting, live dashboards, and marketing analytics. All from one login.

Matrix TSL logo
AI Automation Sales

Their sales reps were losing 3+ hours a day to manual research and switching between disconnected tools. We built one AI-powered platform that replaced all 29 of them.

3hrs
Saved per rep per day
29
Tools consolidated
30+
Lead sources monitored
Matrix TSL KPI Overview Dashboard
KPI Overview. Year-to-date revenue, annual targets, pipeline value, meetings booked, and colleges reached. All live from HubSpot.

The Problem

Matrix TSL makes engineering education equipment and sells to universities and colleges across the UK. Their sales team was good. The workflow was the problem. Each rep was spending over three hours a day bouncing between HubSpot, LinkedIn, spreadsheets, and Google just to find prospects, track deals, and prep for calls. Half the working day gone before they even picked up the phone.

There was no single view of the pipeline. Finding the right contact at the right university department meant hours of digging through staff directories. Industry signals like new funding or course launches? Nobody had time to keep track. The business needed to give reps their time back and turn scattered data into something they could act on.

What We Built

One platform that replaced everything. From the day it went live, prospecting, pipeline management, outreach, reporting, and marketing analytics all ran from a single login. Here's what each part does and why it matters.

KPI Overview Dashboard
The first thing reps see every morning

Year-to-date direct orders, annual revenue target with progress tracking, quote pipeline value, total meetings booked, and colleges reached. All pulled live from HubSpot. The dashboard shows exactly where the team stands against target at any point in the year, with a clear "25.5% achieved" progress indicator and what's needed per month to hit the annual goal.

Below that: monthly direct orders vs target (actual vs forecast), and a quote pipeline chart showing how much value is being generated month by month. Reps don't need to ask their manager where things stand. They can see it themselves.

Performance analytics showing monthly target tracking and year-over-year comparison
Monthly performance vs target %, and year-over-year order comparison across 4 financial years
Sales Intelligence Insights
AI-generated analysis that tells reps what to do next

This is where the AI earns its keep. The platform analyses pipeline data and generates actionable insight cards. A revenue gap alert tells the team exactly how much acceleration is needed. A conversion rate card shows quoted vs ordered with industry benchmarks. An opportunity card highlights 158 untapped T-Level colleges where only 34 have been engaged.

Below that: cumulative revenue tracking against the required path to hit the annual target, and monthly targets benchmarked against 3-year historical averages. The team knows at a glance whether they're ahead, behind, or on pace.

Sales intelligence dashboard with revenue gap alerts, conversion rates, and opportunity insights
Sales Intelligence. Revenue gap alerts, conversion analysis, untapped opportunities, and cumulative revenue vs required path
Activity & Appointments
Per-rep visibility on who's doing what

Appointments by person with a donut chart showing team split. Visits and meetings shown as annual trends across financial years so you can see whether activity is growing or flattening. Individual rep breakdown shows James on 29 appointments, David on 18, Emma on 5, with monthly visit trends for each. Management gets a clear picture of effort distribution without asking for status updates.

Activity tracking dashboard showing appointments by person, visit trends, and monthly breakdowns
Activity and Appointments. Per-rep appointments, annual visit trends, and monthly breakdown by year
Marketing Hub
HubSpot email and campaign performance in one view

Pulls live from the HubSpot Marketing API every 5 minutes. Shows 24 active campaigns, 148k emails sent, 38.2% open rate, 6.8% click rate, 412 replies received, and 67 meetings booked from marketing alone. The engagement funnel tracks every email from sent to meeting booked: 148,250 sent, 144,680 delivered, 56,650 opened, 10,080 clicked, 412 replied, 67 booked. Below that, a campaign leaderboard ranked by open rate with the top performer at 52.4%.

Marketing hub dashboard showing HubSpot campaign metrics, email funnel, and campaign leaderboard
Marketing Hub. Live from HubSpot: campaigns, open/click rates, engagement funnel, and campaign leaderboard
Dealer Product Breakdown
See exactly what every dealer is selling, and compare them

A detailed view of every USA dealer and what they're selling by product line. Toggle between financial years, search dealers, or use compare mode to chart them against each other. The top card shows 8 active dealers generating £655,390 in total revenue, with National Training Supply at #1 with £291,510. Each dealer card breaks down revenue by product category so the team can see exactly where to focus distribution efforts.

Dealer analytics dashboard showing USA dealer product breakdown with revenue by product line
Dealer Product Breakdown. Revenue by dealer, product categories, and compare mode for benchmarking
Visit Reports Intelligence
AI reads every field report and surfaces what matters

This is the feature that changed how the team thinks about field visits. The AI reads all 19 UK field reports from the current financial year and synthesises them into key themes and patterns. It found that £300k to £600k of Matrix equipment is sitting unused across colleges because staff turnover erases institutional knowledge. It identified 158 T-Level colleges as untapped opportunities. It flagged a £580k+ qualified pipeline and 3 new markets. None of this was visible before because nobody had time to read and cross-reference 19 reports.

Visit Reports Intelligence showing AI-synthesised insights from 19 field reports with key themes and pipeline data
Visit Reports Intelligence. AI-synthesised insights from 19 field reports: equipment underutilisation, teacher crisis, £580k pipeline

The Result

The difference was immediate. The sales team now works from one platform that handles prospecting, pipeline, product questions, outreach, marketing attribution, dealer tracking, and AI-powered reporting. Each rep got back over three hours a day. Lead sources that nobody had time to check are tracked automatically. University prospecting that took all morning gets done in minutes. Visit reports that used to sit unread in shared drives now get synthesised into actionable intelligence within hours.

3hrs
Saved per rep per day
29
Tools consolidated into 1
30+
Lead sources monitored
100%
Pipeline visibility

Frequently asked questions

How can AI help a sales team in manufacturing?

AI can match products to customer needs automatically, monitor industry news for sales opportunities, consolidate CRM data from multiple sources, and give reps a single dashboard instead of switching between tools. In this case, it saved each rep over 3 hours a day.

Can you integrate AI tools with HubSpot?

Yes. We built a custom integration that pulls HubSpot contact and deal data into a unified platform alongside LinkedIn data, web scraping, and AI-powered product matching. The CRM stays as the source of truth while the AI layer adds intelligence on top.

How long does it take to build a custom AI sales platform?

The Matrix TSL platform was built and deployed in phases over 8 weeks. The core dashboard and AI assistant went live in week 4, with additional features like news monitoring and competitor tracking added in subsequent sprints.

This project was delivered as part of our AI & Automation and CRM & Integration services.

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