Newcastle's property market runs across a tight, well-defined geography. Jesmond and Gosforth handle the premium professional belt, Heaton brings the student and young-professional volume, the coast through Tynemouth and Whitley Bay carries the family suburb story. We build the platform that unifies your inbox and keeps your follow-up moving across all of it.
Newcastle is a smaller patch than Manchester or Leeds, but it concentrates a lot of activity into a defined geography. Jesmond sits at the top of the premium urban belt with Victorian terraces and converted flats favoured by professionals. Gosforth runs the family-suburb premium north. Heaton and Sandyford carry the student and young-professional rental volume. Out east, Tynemouth and Whitley Bay are the coastal family belt, well into commuter range of the city centre.
Indies do well here. The price points work for a five-to-fifteen person office. The chain-focused CRMs are built for a different scale entirely. The default is spreadsheets and a shared inbox, which copes until the Heaton student turnover hits September.
A middle option was missing. So we built one.
A Gosforth vendor emails on a Friday wanting a Monday valuation. A Jesmond applicant DMs Instagram about a converted flat. A landlord with five Heaton student properties fires off a maintenance question to WhatsApp at 11pm. A Tynemouth viewing request comes through the website form Sunday morning. Each channel sits in its own queue.
The chase that wins the instruction is the third email, not the first. That's the one that doesn't go out when Monday morning starts with 150 unread.
Tabbed search across sales and lettings, property pages with image galleries, valuation and viewing forms. Built to handle Jesmond sales and Heaton student lets on the same site.
14 inbound sources. Critical when Heaton student lettings live in WhatsApp and Gosforth family sales live in email. Source bars, urgency flags, inline reply.
Vendor, applicant, landlord, viewing or maintenance, scored. Surfaces the Tynemouth instruction enquiry above a routine Heaton tenant maintenance ticket the second both arrive.
Sequences send from the agent's own Gmail or Outlook. Stops when the lead replies or books. The Whitley Bay applicant who went quiet Wednesday gets nudged Friday.
Two-way Google and Outlook sync. Useful when a Jesmond viewing runs over and the Gosforth slot has to shift on the fly.
Dashboard, property management, CMS, inbox, viewings, live chat, response stats, SEO, team settings. Non-technical staff run every screen.
Custom builds typically start around £2,000 for a focused setup. 3 to 12 weeks from kickoff to your branded version going live. Fixed quote per project, no surprise hourly billing. The free 30-min audit gives you a rough budget before you commit to anything.
We're based in Halifax and we work UK-wide. Whether you're in Newcastle, the wider Tyne and Wear patch, across into Sunderland and Gateshead, or further north into Northumberland, the platform deploys remotely. Kickoff over Zoom.
Yes. We work remotely from West Yorkshire and Newcastle is a regular patch. Jesmond and Gosforth premium suburbs, Heaton and Sandyford period stock, Tynemouth and Whitley Bay coastal market: we scope the build around your patch.
Yes. The unified inbox, AI classifier and chase sequences sit on top of whatever CRM you already use. Your listings and applicant records stay put. Or we fully migrate as part of the build.
3 to 12 weeks from kickoff. Most Newcastle agencies are running classified enquiries within 4 to 6 weeks.
Book a free 30-min walkthrough. We'll show you the inbox, AI classifier, chase automation, and viewings module live. No commitment.
Book your 30-min call